Certified UK Technicians

Reliable Appliance Repair,
Done Properly.

Qelivro provides honest, skilled appliance repair services across London. We diagnose accurately, explain clearly, and repair with quality parts — no unnecessary upselling, no hidden charges.

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Repairs Completed
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Satisfaction Rate
Professional appliance repair technician at work
4.9/5 Rating
Based on 340+ verified customer reviews
Certified Engineers
Transparent Pricing
Same-Week Appointments
Eco-Friendly Parts
What We Repair

Skilled Technicians Across Every Category

From your kitchen's daily workhorses to laundry essentials, our engineers are trained on a wide range of domestic appliances and brands.

Kitchen Appliances

We repair ovens, hobs, dishwashers, microwaves, refrigerators, freezers, and extractor fans. Faults diagnosed with specialist equipment before any parts are sourced.

Book kitchen repair

Laundry Appliances

Washing machine, tumble dryer, washer-dryer combo repairs. Common faults include drum issues, heating elements, door seals, and electronic control failures.

Book laundry repair

Heating & Cooling

Fridge-freezers, wine coolers, air conditioning units and portable heaters. We assess refrigerant levels, compressor condition, and thermostat accuracy.

Book heating repair

Electrical Diagnostics

Control boards, wiring faults, tripping appliances, and intermittent power issues. We use safe, calibrated testing equipment and follow all UK electrical safety standards.

Book diagnostic

Preventive Maintenance

Scheduled servicing to help your appliances last longer and run efficiently. We clean components, check seals, test performance, and identify early warning signs.

Book maintenance

Commercial & Small Business

We support cafés, small offices, and rental properties with commercial-grade repair and maintenance. Service contracts available for ongoing peace of mind.

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Explore by Category

Find the Right Repair for You

Select an appliance category below to see which specific repairs and services we cover within that area.

Kitchen Appliance Repairs

The kitchen is the heart of the home, and a faulty appliance disrupts daily life significantly. Our engineers cover a broad range of kitchen appliances and are familiar with most major brands sold in the UK. Every visit begins with a structured diagnostic assessment.

Common kitchen appliance brands we service: Bosch, Siemens, Miele, Neff, Whirlpool, Hotpoint, AEG, Samsung, LG, Beko, Indesit, Smeg.

Electric & Gas Ovens
Dishwasher Repair
Microwave Repair
Hob & Cooker Issues
Refrigerator Faults
Extractor Fan Repair

Laundry Appliance Repairs

Washing machine and tumble dryer breakdowns are among the most common domestic appliance failures. Our engineers carry frequently needed parts in their vans and aim to complete straightforward repairs on the first visit where possible.

We service: Bosch, Hotpoint, Indesit, Miele, Samsung, LG, Candy, Hoover, AEG, Beko, Haier, Zanussi and more.

Washing Machine Repair
Tumble Dryer Repair
Drum & Bearing Faults
Door Seal Replacement
Washer-Dryer Combos
Control Board Issues

Cooling Appliance Repairs

Fridge and freezer faults can quickly lead to food spoilage. We respond to these calls with priority and carry out a thorough assessment including compressor condition, refrigerant pressure, and seal integrity.

Refrigerant work is carried out in compliance with F-Gas regulations where applicable.

Fridge Not Cooling
Freezer Defrost Issues
Wine Cooler Repair
Ice Maker Faults
Thermostat Replacement
Door Gasket Seals

Heating Appliance Repairs

From portable electric heaters to integrated heating elements in ovens and dryers, our team handles a variety of heating-related faults. All electrical heating work follows safe isolation procedures.

We do not currently service gas boilers or central heating systems — please contact a Gas Safe registered engineer for those.

Oven Element Repair
Dryer Heating Fault
Portable Heater Repair
Thermostat Calibration
Overheating Diagnostics
Safety Cutout Issues

Small Business & Commercial

Landlords, small café owners, office managers, and B&B operators rely on us to keep appliances running. We offer flexible scheduling and can arrange service agreements for regularly maintained equipment.

Service contracts are available for properties with multiple appliances or businesses requiring scheduled maintenance.

Landlord Maintenance
Café Equipment Repair
Office Appliance Service
Scheduled Servicing
Multi-Unit Contracts
Service Documentation
How We Work

Your Repair, Step by Step

We believe customers deserve to understand exactly what happens during a repair. Click each step to learn more about our process.

Contact
Booking
Diagnosis
Repair
Testing
Aftercare
Transparent Pricing

What to Expect to Pay

We believe repair pricing should be clear before any work begins. Below are our standard service tiers. Final costs depend on the appliance, fault complexity, and parts required — we always confirm pricing in writing before proceeding.

Diagnostic Visit

A professional assessment of your appliance fault. Includes written report and repair estimate. Fee is credited toward repair if you proceed.

£65/visit
Applies across Greater London
Written fault diagnosis
Repair cost estimate
No obligation to proceed
Credited toward repair
Book Diagnostic
Most Popular

Standard Repair

Diagnosis plus labour for common repair types. Parts are charged separately at cost price with no markup.

£120+
Labour only — parts quoted separately
Diagnostic included
Written quote before work
Quality replacement parts
Follow-up call included
Book Repair

Service Contract

Ideal for landlords or small businesses. Includes scheduled maintenance visits and priority response for urgent faults.

Custom
Tailored to your property or business
Annual servicing plan
Priority call-out
Service records provided
Multi-unit discounts
Get a Quote

All prices are inclusive of VAT. A call-out charge may apply for locations outside central London. Exact pricing is always confirmed in writing before any work commences.

Customer Reviews

What Our Customers Say

"The technician arrived within the agreed time window, was clearly knowledgeable, and explained the fault in plain language. The washing machine is running perfectly now. Much more straightforward than I expected."

Margaret H.
Enfield, London

"I appreciated the written quote before anything was done. No pressure, no upselling — just a clear explanation of the problem and what it would cost to fix. The oven has been working without issue for three months now."

David A.
Haringey, London

"As a landlord with multiple properties, finding reliable repair services is genuinely difficult. Qelivro have been consistent and professional. Their service documentation also makes it easier to keep proper records for tenants."

Sonia K.
Tottenham, London

"The dishwasher diagnosis took about 20 minutes and the technician immediately identified the pump issue. He had the part in his van and the whole repair was done in under two hours. Tidy workspace throughout."

James R.
Palmers Green, London

"Really pleased with how the technician handled my fridge-freezer repair. He was honest about the repair cost versus replacement cost and let me make an informed decision. That kind of transparency is rare."

Patricia W.
Wood Green, London
Our People

Meet the Team

Every Qelivro technician is vetted, trained, and committed to honest, professional service. Hover over each card to learn more.

Tom Wheatley – Lead Engineer

Tom Wheatley

Lead Engineer & Founder
14 years in domestic appliance repair. Specialist in refrigeration systems and electrical diagnostics.
Priya Nair – Senior Technician

Priya Nair

Senior Technician
Specialist in laundry appliances and electronic control systems. City & Guilds trained.
Leon Bakari – Appliance Engineer

Leon Bakari

Appliance Engineer
Kitchen appliance specialist with particular expertise in integrated oven and hob systems.
Claire Morton – Customer Operations

Claire Morton

Customer Operations
Ensures scheduling runs smoothly and every customer receives a follow-up after their repair.
FAQs

Frequently Asked Questions

Answers to the questions we hear most often. If something isn't covered here, please don't hesitate to contact us directly.

How does your pricing work?

We charge a diagnostic visit fee of £65, which is credited toward the repair if you proceed. After diagnosis, we provide a written quote for labour and parts. We do not begin any repair work without your explicit written approval. Parts are charged at cost with no markup.

Which appliance brands do you repair?

We service most major brands sold in the UK, including Bosch, Siemens, Miele, Neff, Hotpoint, Indesit, Beko, AEG, Samsung, LG, Whirlpool, Candy, Zanussi, Smeg, and many more. If you're unsure whether we service your appliance brand, please contact us and we'll advise you honestly.

How soon can you visit?

In most cases we can arrange a visit within 2–4 business days. Urgent appointments are sometimes available with advance notice. We operate Monday–Friday 8am–6pm and Saturdays 9am–2pm. We aim to give you a 2-hour arrival window rather than asking you to wait in all day.

Do you guarantee your repairs?

We stand behind the work we carry out. If the same fault recurs within 30 days of a completed repair, we will return to assess and address it. This applies to labour — parts are subject to manufacturers' warranties where applicable. We cannot offer guarantees on faults unrelated to the original repair or on appliances with underlying issues we disclosed at the time.

What happens if my appliance can't be repaired?

Sometimes repair is not economically viable — particularly for older appliances where parts are no longer available or the repair cost would exceed the value of the machine. In those cases, we'll be upfront about it. You'll only be charged the diagnostic visit fee, and we'll give you an honest assessment to help you decide on next steps.

Are your technicians qualified and insured?

Yes. All our technicians hold relevant City & Guilds or equivalent qualifications in domestic appliance servicing. We carry public liability insurance, and all work is carried out in compliance with UK electrical safety regulations (BS 7671 where applicable). We are not currently Gas Safe registered — we do not carry out gas appliance repairs.

Ready to Get Your Appliance Repaired?

Get in touch today. We'll assess the issue, provide a transparent quote, and arrange a convenient appointment.

Book a Repair Call: +44 079 7133 8831
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